Pengaruh program relationship marketing yang terdiri dari customer service, loyalty program, dan community building terhadap loyalitas pelanggan sogo department store plasa Tunjungan 4 di Surabaya

Author

• Elen, Vena Vesiliani

Additional Author(s)

• Wijayanti, Wenny

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2006

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02010005/TLM/2006

Subject(s)

• CONSUMER SATISFACTION
• RELATIONSHIP MARKETING

Notes

• Appendix: p. 49 - 73

Bibliography: p. 48

Abstract

-

Physical Dimension

Number of Page(s)

xii, 73 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	05716/06	(T) - 658.812 Ele P	-	Unavailable : Removed