Tingkat kepentingan dan tingkat kepuasan konsumen (mahasiswa dan staf) Universitas Kristen Petra terhadap produk dan kualitas pelayanan di Lab Petra Tour and Travel

Author

• Widjaja, Yolla Yaniwulan

Additional Author(s)

• Candra, Alex Seputra

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2007

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.01010031/TLM/2007

Subject(s)

• MARKETING RESEARCH
• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH

Notes

• Appendix: p. 59 - 97

Bibliography: p. 57 - 58

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 97 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04797/07	(T) - 658.834 Wid T	-	Unavailable : Removed