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Pengaruh service quality terhadap repurchase intention dengan customer satisfaction sebagai variabel intervening pada PT Bank Central Asia Tbk studi kasus KCU Darmo Surabaya

Author
  • Yohan
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2019
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020721/MAN/2019
Subject(s)
  • BANKS AND BANKING--CUSTOMER SERVICES
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 55-68
. Bibliography: p. 51-54.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 68 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01199/19(T) MAN 36-0721 PLibrary - 8th FloorAvailable

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