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Analisa pengaruh service quality terhadap customer loyalty melalui customer satisfaction sebagai variabel intervening

Author
  • Dewi, Evelin
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020336/MAN/2012
Subject(s)
  • CONSUMER BEHAVIOR
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
Notes
  • Appendix : p. 64 - 103
Bibliography: p. 62 - 63
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 103 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04053/12(T) 658.8343 Dew ALibrary - 8th FloorAvailable

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