Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Seeking customers

Author
  • Shapiro, Benson P. ed.
Additional Author(s)
  • Sviokla, John J. ed.
Publisher
Boston, MA: 1993
Language
English
ISBN
0071033793
Series
The Harvard business review book series
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-PREFERENCES
  • SELLING
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xviii, 343 p.
Dimension
24 cm
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03085/94658.8343 Sha S-Available

Similar Collection

by author or subject
How to win customers
Kepuasan pelanggan dalam menggunakan kembali jasa titipan kilat pada PT Angkasa Dirga Mandiri di Surabaya
Championship selling
Studi service quality dan perceived value serta pangaruhnya terhadap trust pelanggan dan kepuasan sebagai mediasi pada jasa angkutan bus kota damri rute Bungurasih - bandara Juanda di Surabaya
Pengaruh kualitas layanan dan brand image terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel intervening (studi kasus Monopole Coffee Lab Surabaya)
Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya
Pengaruh service quality terhadap customer satisfaction di Restoran Jade Imperial
Perancangan sistem customer relationship management di radio Sangkakala Surabaya