Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Seeking customers
Author
Shapiro, Benson P. ed.
Additional Author(s)
Sviokla, John J. ed.
Publisher
Boston, MA: 1993
Language
English
ISBN
0071033793
Series
The Harvard business review book series
Subject(s)
CONSUMER SATISFACTION
CONSUMERS-PREFERENCES
SELLING
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xviii, 343 p.
Dimension
24 cm
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03085/94
658.8343 Sha S
-
Available
Similar Collection
by author or subject
Pengaruh kualitas layanan terhadap kepuasan pelanggan restoran Sari Utama Jember melalui metode servqual
Analisis pengaruh price, overall satisfaction, dan trust terhadap intention to return pada online store Lazada
Pengaruh variabel marketing mix terhadap customer loyalty Honda-Ramayana Basuki Rachmad Surabaya dengan customer satisfaction sebagai variabel intervening
Maximizing customer satisfaction by conducting strength and weakness analysis of marketing mix
Service, quality and satisfaction
Studi kepuasan pelanggan ditinjau dari harapan konsumen atas kualitas produk
Analisa perbandingan customer experience satisfaction dalam berbelanja product fashion secara offline (conventional) dan online
Analisa value creation pada perguruan tinggi swasta di Surabaya berdasarkan persepsi mahasiswa jurusan akutansi