Pengaruh kualitas produk, kualitas layanan, dan lingkungan fisik terhadap loyalitas pelanggan melalui kepuasan pelanggan sebagai variabel mediasi di De Mandailing Cafe Surabaya

Author

• Hartanto, Anthony

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2019

Language

Indonesian

ISBN

-

Series

Skripsi No. 31011621/MAN/2019

Subject(s)

• CONSUMER LOYALITY
• CONSUMER SATISFACTION

Notes

• Appendix: p. 66-92

. Bibliography: p. 61-65.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 92 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01439/19	(T) MAN 31-1621	Library - 8th Floor	Available