Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis pengaruh customer perceived value dan customer satisfaction terhadap customer loyalty di PT. Tali Agung

Author
  • Christian, Dennys
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi no. 36020252/MAN/2011
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • MARKETING-MANAGEMENT
  • CONSUMERS-RESEARCH
Notes
  • Appendix: p. 69 - 97
. Bibliography: p. 67 - 68.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 97 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00669/12(T) 658.8342 Chr ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh customer experience terhadap customer loyalty melalui customer satisfiction dan customer trust pada pelanggan bengkel auto 2000 di Surabaya
Pengaruh bauran pemasaran terhadap keputusan pembelian konsumen Chang Tea di Surabaya
Pemetaan persepsi konsumen terhadap mie instan PT. Indofood Sukses Makmur tbk. (indomie, supermie dan sarimi) di Surabaya
Analisa pengaruh retail mix terhadap customer satisfaction di UD. Anugerah Indah
Analisa pengaruh customer relationship management terhadap loyalitas pelanggan pada Hotel JW Marriott Surabaya
Analisis deskriptif tentang gaya hidup minum teh masyarakat Surabaya di hare and hatter cabang Surabaya Town Square
Analisis pengaruh social support terhadap CCB melalui customer satisfaction pada komunitas mobil Toyota di Surabaya
Pengaruh program relationship marketing yang terdiri dari customer service, loyalty program, dan community building terhadap loyalitas pelanggan sogo department store plasa Tunjungan 4 di Surabaya