Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Studi deskriptif tentang meal experience di Kopitiam Oey Surabaya

Author
  • Kristoferus S., Ariel
Additional Author(s)
  • Widjaja, Marco C.
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010356/MAN/2012
Subject(s)
  • CONSUMERS-RESEARCH
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 53 - 68
. Bibliography: p. 51 - 52.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 68 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01152/13(T) MAN 33-0356Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Service first I
Pengaruh kepuasan, hambatan berpindah dan penyediaan fasilitias terhadap loyalitas konsumen di hotel Novotel Surabaya
Analisa kepuasan wisatawan domestik terhadap komponen pariwisata di Surabaya ditinjau dari dimensi value for money, access service, dan environment
Analisa perbedaan harapan dan persepsi konsumen terhadap kualitas pelayanan Restoran Tungku Rempah, Surabaya
Analisa gap service quality dan pengaruhnya terhadap kepuasan pelanggan Cafe Biggie Box
Analisa service recovery terhadap kepuasan konsumen di hotel "X"
Perbandingan kualitas layanan beberapa perusahaan asuransi di Surabaya
Analisa pengaruh service quality terhadap customer loyalty melalui customer satisfaction pada Pizza Hut Ciputra World Surabaya