Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Studi deskriptif tentang meal experience di Kopitiam Oey Surabaya
Author
Kristoferus S., Ariel
Additional Author(s)
Widjaja, Marco C.
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010356/MAN/2012
Subject(s)
CONSUMERS-RESEARCH
CONSUMER SATISFACTION
Notes
Appendix: p. 53 - 68
. Bibliography: p. 51 - 52.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 68 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01152/13
(T) MAN 33-0356
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh customer expectations dan retail marketing mix application terhadap store loyaly hypermarket Carrefour di Surabaya
Pengaruh retail mix terhadap customer loyalty melalui customer satisfaction pelanggan Bistro VII Citraland
Pengaruh service recovery terhadap kepercayaan pelanggan PT. Garuda Indonesia
Pengaruh komitmen dan kepercayaan terhadap loyatitas konsumen remaja produk Pond's di Surabaya Selatan (studi kasus 384 remaja di Surabaya)
Analisis pengaruh kualitas layanan administrasi, kualitas pembelajaran, biaya kuliah melalui citra kampus dan kepuasan mahasiswa terhadap loyalitas mahasiswa
Service first IV
Pengaruh servicescape, service quality terhadap customer satisfaction di Platinum Grill Restaurant Surabaya
Pengaruh kualitas layanan pendidikan berdasarkan metode blended learning menggunakan teknologi ipad terhadap kepuasan dan loyalitas siswa dalam pembelajaran