Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh retail mix terhadap customer satisfaction di ace hardware Tunjungan Plaza Surabaya
Author
Tanjaya, Richard
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020468/MAN/2014
Subject(s)
CONSUMER SATISFACTION
RETAIL TRADE-MANAGEMENT
STORES, RETAILING
Notes
Appendix: p. 71 - 111
. Bibliography: p. 69 - 70.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 111 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03236/14
(T) MAN 36-0468
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Service first
Pengaruh store atmosphere terhadap purchase intention dengan perceived quality sebagai variabel intervening pada vistoria's secret Surabaya
Analisis pengaruh consumer relationship proneness terhadap behavioural intentions dengan kepuasan sebagai variabel mediasi pada konsumen coffee house di Surabaya Town Square
Pengaruh store atmosphere terhadap keputusan pembelian pada sanctuary di Surabaya
Analisa pengaruh service recovery terhadap trust, word of mouth, dan consumer loyalty dengan kepuasan konsumen sebagai variabel mediasi pada department store di Surabaya
Pengaruh kualitas layanan terhadap kepuasan pelanggan Maxxiklin Surabaya
Pengaruh service delivery terhadap customer loyalty pada pelanggan telkom flexi di Surabaya
Analisa pengaruh hedonic shopping motivation dan store atmosphere terhadap impulse buying dengan posotive emotion sebagai variabel intervening di Matahari Department Store Royal Plaza Surabaya