Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh retail mix terhadap customer satisfaction di ace hardware Tunjungan Plaza Surabaya
Author
Tanjaya, Richard
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020468/MAN/2014
Subject(s)
CONSUMER SATISFACTION
RETAIL TRADE-MANAGEMENT
STORES, RETAILING
Notes
Appendix: p. 71 - 111
. Bibliography: p. 69 - 70.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 111 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03236/14
(T) MAN 36-0468
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisis kualitas pelayanan matahari department store Tunjungan Plaza Surabaya dengan menggunakan metode servqual
Analisa kualitas banquet dari segi kualitas makanan dan minuman, layanan staf banquet dan atmosfer terhadap kepuasan pelanggan pada event di hotel Mercure Grand Mirama Surabaya
Analisis faktor-faktor kualitas layanan yang mempengaruhi tanggapan konsumen pada Restoran Inasuki Shabu Shabu dan Restoran Kafe Trumps dalam memenuhi kepuasan konsumen di Surabaya
Analisis pengaruh service quality terhadap customer loyalty dengan customer satisfaction sebagai intervening jasa taksi online Grab Car di Surabaya pada kalangan mahasiswa UK Petra
The analysis of handling complaint to keep customers' satisfaction in Bouvigne Paradijs Restaurant
Pengaruh retail mix terhadap pembelian ulang konsumen planetsports.net Tunjungan Plaza Surabaya
Analysis of five servqual dimension through disconfirmation theory approach to establish a level of customer satisfaction at Indrapura restaurant, Netherlands
Analisis service quality, customer satisfaction dan customer loyalty pada pelanggan Cafe Drago di Surabaya