Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh retail mix terhadap customer satisfaction di ace hardware Tunjungan Plaza Surabaya
Author
Tanjaya, Richard
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020468/MAN/2014
Subject(s)
CONSUMER SATISFACTION
RETAIL TRADE-MANAGEMENT
STORES, RETAILING
Notes
Appendix: p. 71 - 111
. Bibliography: p. 69 - 70.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 111 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03236/14
(T) MAN 36-0468
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh service recovery terhadap customer loyalty dengan customer satisfaction sebagai variabel perantara pada restoran di Surabaya
Analisa customer meal experience model (CMEM) terhadap family restaurant di Makassar
Pengaruh after sale service terhadap cognitive dissonance dengan customer satisfaction sebagai variabel intervening pada dealer mobil honda di Surabaya
Analisis pengaruh reliability, responsiveness, assurance, emphaty dan tangible terhadap kepuasan pelanggan di Oop's Oil Supermarket dan service station Surabaya
Analisa pengaruh experiential marketing dan customer satisfaction terhadap repurchase intention konsumen Ron's Laboratory Ciputra World Surabaya
Pengaruh e-store image, utilitarian value, dan hedonic value terhadap purchase intention pada e-commerce di Indonesia
Pengaruh relationship marketing terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening pada PT. Fuboru Indonesia di Surabaya
The analysis of handling complaint to keep customers' satisfaction in Bouvigne Paradijs Restaurant