Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh customer satisfaction dan brand preference terhadap repurchase intention pada store Zara Tunjungan Plaza

Author
  • Wijaya, Ika
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Bisnis UK. Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 31010289/MAN/2012
Subject(s)
  • BRAND CHOICE
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
Notes
  • Appendix : p. 83 - 123
Bibliography : p. 80 - 82
Abstract
-
Physical Dimension
Number of Page(s)
xv, 123 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02581/12(T) 658.8343 Wij A-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh brand image dan perceived quality terhadap kepuasan dan loyalitas pelanggan mobil toyota di Surabaya
Kepuasan konsumen atas kualitas pelayanan Education First Language Travel di Surabaya
Hubungan gaya hidup dan motivasi terhadap keputusan pengunjung bar dan kafe Hotel Satelit di Surabaya
Service first I
Pengaruh e-service quality, e-satisfaction, e-trust terhadap e-loyalty pada Lazada
Analisa differential threshold pada beberapa kelompok konsumen di Surabaya antara rasa, bentuk dan nama produk es krim conello dari walls dengan es krim concerto dari campina
Analisa pengaruh perforance, features, reliability, conformance, dan perceived quality terhadap frekuensi pembelian produk Caffe Latte pada konsumen di Starbucks Coffee TP4 Surabaya
Analisa pengaruh word-of-mouth, tangible, reliability, responsiveness, assurance dan empathy terhadap purchase decision di PT. VIC Indonesia