Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Customer service : career success through customer satisfaction 3rd ed.
Author
Timm, Paul R.
Additional Author(s)
-
Publisher
Upper Saddle River, N.J.: Pearson Education, 2005
Language
English
ISBN
0131779966
Series
Net effect series
Subject(s)
CONSUMER SATISFACTION
CUSTOMER RELATIONS
CUSTOMER SERVICES
Notes
Index: p. 228-232
Abstract
-
Physical Dimension
Number of Page(s)
viii, 232 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00060/05
- 658.812 Tim C
Library - 7th Floor
Available
Similar Collection
by author or subject
Aplikasi quality function deployment dalam upaya peningkatan kepuasan pelanggan di pt. Preshion Engineering Plastec
Pengaruh retail service quality terhadap minat berkunjung ulang pada Grand City Mall Surabaya melalui perceived quality dan customer satisfaction sebagai variabel intervening
Analisis pengaruh faktor kualitas produk, lokasi, desain bangunan, sarana dan prasarana terhadap kepuasan penghuni rumah sederhana tipe 36 di kawasan Sidoarjo Jawa Timur
Analisis pengaruh price, overall satisfaction, dan trust terhadap intention to return pada online store Lazada
Managing the customer experience
Services marketing
Analisa kepuasan pemakai jasa rumah sakit terhadap pelayanan dan fasilitas di Rumah Sakit Budi Mulia
Marketing and customer service