Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Customer service : career success through customer satisfaction 3rd ed.

Author
  • Timm, Paul R.
Additional Author(s)
-
Publisher
Upper Saddle River, N.J.: Pearson Education, 2005
Language
English
ISBN
0131779966
Series
Net effect series
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER RELATIONS
  • CUSTOMER SERVICES
Notes
Index: p. 228-232
Abstract
-
Physical Dimension
Number of Page(s)
viii, 232 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00060/05- 658.812 Tim CLibrary - 7th FloorAvailable

Similar Collection

by author or subject
Analisis hubungan faktor internal terhadap faktor eksternal pada Surabaya Plaza Hotel (dalam konteks kepuasan, loyalitas, dan kualitas pelayanan)
Analisis pengaruh services, quality product, price product dan delivery on time terhadap kapuasan pelanggan Bakwan 88 di Surabaya
The Complete idiot's guide to winning customer loyalty
The art of marketing
Pengaruh bauran pemasaran terhadap keputusan wisatawan backpacker untuk menginap di hostel di Bali
Inbound marketing
Pengaruh internal service quality dan external service quality terhadap customer satisfaction pada restoran Madame Chang
Pengaruh e-service quality terhadap e-satisfaction pada pengguna di situs Tokopedia