Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Customer service : career success through customer satisfaction 3rd ed.

Author
  • Timm, Paul R.
Additional Author(s)
-
Publisher
Upper Saddle River, N.J.: Pearson Education, 2005
Language
English
ISBN
0131779966
Series
Net effect series
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER RELATIONS
  • CUSTOMER SERVICES
Notes
Index: p. 228-232
Abstract
-
Physical Dimension
Number of Page(s)
viii, 232 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00060/05- 658.812 Tim CLibrary - 7th FloorAvailable

Similar Collection

by author or subject
Atribut-atribut motivasi rasional dan motivasi emosional konsumen dalam memilih berkunjung ke Sin Sien restaurant Surabaya
Pengaruh e-service convenience terhadap repurchase intention melalui customer satisfaction dan perceived service value pada website fashion online shopping di Surabaya
Pengaruh kualitas layanan, kualitas produk, dan perceived value terhadap kepuasan konsumen yang membentuk loyalitas konsumen di Warunk Upnormal Surabaya
Analisa perbandingan human resource, merchandise, dan harga antara Alfamart dan Indomaret berdasarkan persepsi konsumen di Surabaya
Analisa pengaruh nilai pelanggan terhadap kepuasan pelanggan pada Alex's salon Darmo Park
Peran marketing public relations the prime bistro dalam mencapai kepuasan pelanggan
Analisa hubungan odd pricing terhadap intends to buy konsumen di hypermarket Surabaya
Analisa pengaruh service recovery terhadap loyalitas konsumen melalui kepuasan konsumen Lion Air