Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh internal service quality dan external service quality terhadap customer satisfaction pada restoran Madame Chang

Author
  • Lenggono, Ignatius Ivan
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011529/MAN/2018
Subject(s)
  • CONSUMER BEHAVIOR
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 56-100
. Bibliography: p. 53-55.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 100 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00091/19(T) MAN 31-1529Library - 8th FloorAvailable

Similar Collection

by author or subject
Analisa pengaruh service quality terhadap satisfaction customer De Boliva Xpress di Plaza Marina Surabaya
Pentingnya kinerja karyawan dalam pembentukan kepuasan konsumen pada Dante Coffee di Galaxy Mall
Pengaruh motivasi dan persepsi terhadap loyalitas konsumen dalam membeli produk minyak goreng Filma di gudang rabat Alfa Rungkut Surabaya
The implication of customer focus selling as a strategy to increase the number of customers at BCA Diponegoro Branch in Surabaya
Pengaruh brand experience melalui brand trust dan brand satisfaction terhadap brand loyalty konsumen pada Carl's Jr. Surabaya
Studi deskriptif tentang meal experience di Kopitiam Oey Surabaya
Pengaruh store atmosphere terhadap dining satisfaction behavioral intention pada TDI Cafe & Rooftop Gorontalo
Analisis pengaruh social support terhadap CCB melalui customer satisfaction pada komunitas mobil Toyota di Surabaya