Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
The Complete idiot's guide to winning customer loyalty : Panduan lengkap untuk meraih kesetiaan pelanggan
Author
Raphel, Murray
Additional Author(s)
Raphel, Neil
Raye, Janis S
Publisher
Jakarta: PT Gramedia Pustaka Utama , 2007
Language
Indonesian
ISBN
979222758x
Series
-
Subject(s)
CUSTOMER LOYALTY
CUSTOMER RELATIONS
LOYALTY
CONSUMER BEHAVIOR
CONSUMER SATISFACTION
Notes
Appendix: p. 319-340
Abstract
-
Physical Dimension
Number of Page(s)
xxii, 340 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01524/09
658.812 Rap C
Library - 7th Floor
Available
Similar Collection
by author or subject
Analisa perilaku konsumen di Surabaya dalam membeli krupuk udang
Pengaruh perilaku konsumen terhadap pemasaran di era kompetisi bebas
'Analisis complaint handling dan dampaknya terhadap pelayanan pelanggan Bogasari'
Kepuasan pelanggan atlas sports club terhadap isi atlas magazine
Pengaruh service recovery terhadap customer loyalty dengan customer satisfaction sebagai variabel perantara pada restoran di Surabaya
Pergeseran loyalitas konsumen indomie di surabaya dengan dikeluarkannya produk mie sedaap
Consumer behaviour
Analisis perilaku konsumen pada 3 sekolah swasta favorit di kota Malang terhadap jasa tari ballet