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The Complete idiot's guide to winning customer loyalty : Panduan lengkap untuk meraih kesetiaan pelanggan
Author
Raphel, Murray
Additional Author(s)
Raphel, Neil
Raye, Janis S
Publisher
Jakarta: PT Gramedia Pustaka Utama , 2007
Language
Indonesian
ISBN
979222758x
Series
-
Subject(s)
CUSTOMER LOYALTY
CUSTOMER RELATIONS
LOYALTY
CONSUMER BEHAVIOR
CONSUMER SATISFACTION
Notes
Appendix: p. 319-340
Abstract
-
Physical Dimension
Number of Page(s)
xxii, 340 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01524/09
658.812 Rap C
Library - 7th Floor
Available
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