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Quality in services : a short review
Author
Widjaja, Deborah Christine
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2005
Language
English
ISBN
-
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
Notes
Bibliography : p. 8
Abstract
-
Physical Dimension
Number of Page(s)
8 p.
Dimension
29 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01508/08
UKP - 658.812 Wid Q
Library - 8th Floor
Available
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