Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Service first : the art of satisfying customers disc 9
Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
CONSUMER SATISFACTION
CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04349/07
DVD 658.812 Ser-IX
-
Unavailable : Lost
Similar Collection
by author or subject
Dear miss blue
Pengendalian mobile robot (mobot)
Colour blind test buta warna
小学花纹 二年级(上册)= Chinese language for primary schools 2A
Analisa pengaruh kepuasan kerja dalam menciptakan kepuasan pelanggan melalui kualitas layanan (studi kasus pada salon johny gozally di Surabaya)
Analisa pengaruh kepuasan wisatawan mancanegara atas atribut destinasi wisata Surabaya terhadap terjadinya positif word of mouth
Analisa metode pengajaran dosen baru mata kuliah praktek dan pengaruhnya dalam mendorong minat belajar mahasiswa program manajemen perhotelan 2003 dan 2004
Perancangan customer relationship management di Casa Fiero