Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service first : leader guide and powerpoint presentation

Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE-MANAGEMENT
Notes
  • english and spanish versions
Abstract
-
Physical Dimension
Number of Page(s)
1 CD-ROM
Dimension
4,75 inch
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04373/07CD 658.812 Ser-Unavailable : Lost
2.04413/07CD 658.812 Ser-Unavailable : Lost

Similar Collection

by author or subject
Guardians of the galaxy
Modeling and simulation of functionalized materials for additive manufacturing and 3D printing: continuous and discrete media
Principles of research in communication
Perancangan ulang corporate identifty chandra asri furniture di Situbondo
Analisa perbandingan citra toko antara hypermarket Carrefour dan hypermarket Giant di Surabaya
Pengaruh service recovery terhadap customer loyalty dengan customer satisfaction sebagai variabel perantara pada restoran di Surabaya
Analisa perilaku dan kepuasan konsumen dalam pembuatan keputusan pemilihan operator selular antara PT Telkomsel (GSM) dan PT Metrosel (AMPS) di Surabaya
Analisa pengaruh kepuasan atas atribut destinasi wisata rohani terhadap re-visiting commitment pengunjung di Pertapaan Putri Karmel Tumpang, Malang