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Service first : leader guide and powerpoint presentation

Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE-MANAGEMENT
Notes
  • english and spanish versions
Abstract
-
Physical Dimension
Number of Page(s)
1 CD-ROM
Dimension
4,75 inch
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04373/07CD 658.812 Ser-Unavailable : Lost
2.04413/07CD 658.812 Ser-Unavailable : Lost

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