Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service first : leader guide and powerpoint presentation

Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE-MANAGEMENT
Notes
  • english and spanish versions
Abstract
-
Physical Dimension
Number of Page(s)
1 CD-ROM
Dimension
4,75 inch
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04373/07CD 658.812 Ser-Unavailable : Lost
2.04413/07CD 658.812 Ser-Unavailable : Lost

Similar Collection

by author or subject
Stories for rainy days
Penurunan nilai suku cadang yang tersimpan pada persediaan PT. X
Pendidikan kewarganegaraan
Tata cara pengadaan, pemasangan dan pengujian pipa PVC untuk air limbah di dalam bangunan gedung
Analisis pengaruh relationship marketing terhadap kepuasan konsumen pada restoran cepat saji Kentucky Fried Chicken (KFC) di Surabaya
Maximizing customer satisfaction by conducting strength and weakness analysis of marketing mix
Pengaruh store atmosphere terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel intervening di Libreria Eatery Surabaya
Service, quality and satisfaction