Service first : leader guide and powerpoint presentation

Author

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Additional Author(s)

-

Publisher

Minneapolis, MN: Service Quality Institute, 2004

Language

English

ISBN

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Series

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Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER SERVICE-MANAGEMENT

Notes

• english and spanish versions

Abstract

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Physical Dimension

Number of Page(s)

1 CD-ROM

Dimension

4,75 inch

Other Desc.

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Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04373/07	CD 658.812 Ser	-	Unavailable : Lost
2.	04413/07	CD 658.812 Ser	-	Unavailable : Lost