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Service, quality and satisfaction
Author
Tjiptono, Fandy
Additional Author(s)
Chandra, Gregorius
Publisher
Yogyakarta: ANDI, 2005
Language
Indonesian
ISBN
9797316092
Series
Subject(s)
CUSTOMER SERVICES
MARKETING
CONSUMER SATISFACTION
CUSTOMER RELATIONS
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 290 p.
Dimension
28 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03165/06
- 658.8 Tji S
Library - 7th Floor
Available
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