Service, quality and satisfaction

Author

• Tjiptono, Fandy

Additional Author(s)

• Chandra, Gregorius

Publisher

Yogyakarta: ANDI, 2005

Language

Indonesian

ISBN

9797316092

Series

Subject(s)

• CUSTOMER SERVICES
• MARKETING
• CONSUMER SATISFACTION
• CUSTOMER RELATIONS

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

xvi, 290 p.

Dimension

28 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03165/06	- 658.8 Tji S	Library - 7th Floor	Available