Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
The Impact of customer satisfaction on brand equity and shareholders value of companies that are listed in In donesia stock exchange
Author
Ezra, Vania
Additional Author(s)
-
Publisher
Surabaya: Faculty of Economics International Business Accounting Program Accounting Departmen PCU, 2017
Language
English
ISBN
-
Series
Thesis No. 32011019/AKT/2017
Subject(s)
ACCOUNTING
CONSUMER SATISFACTION
Notes
appendix: p. 91-136
. Bibliography: p. 79-90.
Abstract
-
Physical Dimension
Number of Page(s)
xi, 136 p.
Dimension
30 cm
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02310/17
(T) AKT 32-1019
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh experential marketing dan costumer value terhadap costumer satisfaction Cafe My Kopi-O Surabaya Town Square
Analisa pengaruh brand equity terhadap kinerja keuangan melalui customer satisfaction sebagai variabel intervening pada perusahaan perbankan di Surabaya
Pengaruh corporate governance terhadap financial distress pada perusahaan sektor barang konsumsi dan perdagangan yang terdaftar di bursa efek Indonesia
Analisa ketergantungan kinerja resepsionis dengan kepuasan tamu di hotel Westin Surabaya
Peran kualitas, waktu, dan biaya terhadap kepuasan pemakai rangka atap baja ringan di Malang dan Surabaya (studi kasus J-Steel)
Analisa pasar dan upaya peningkatan kualitas layanan internet banking di bank "X"
Analisis kesesuaian antara harapan dan persepsi pengguna atas kualitas layanan digital theses di perpustakaan Universitas Kristen Petra
Upaya peningkatan kualitas layanan di Rumah Sakit Bhayangkara Surabaya