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The Impact of customer satisfaction on brand equity and shareholders value of companies that are listed in In donesia stock exchange
Author
Ezra, Vania
Additional Author(s)
-
Publisher
Surabaya: Faculty of Economics International Business Accounting Program Accounting Departmen PCU, 2017
Language
English
ISBN
-
Series
Thesis No. 32011019/AKT/2017
Subject(s)
ACCOUNTING
CONSUMER SATISFACTION
Notes
appendix: p. 91-136
. Bibliography: p. 79-90.
Abstract
-
Physical Dimension
Number of Page(s)
xi, 136 p.
Dimension
30 cm
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02310/17
(T) AKT 32-1019
Library - 8th Floor
Unavailable : Removed
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