Penggunaan service quality perceptions dalam mengukur patient satisfaction pada layanan perawat di HCOS International Hospital di Surabaya

Author

• Jaya, Liman Adi

Additional Author(s)

• Samodrawan P, Robby

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2006

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02012081/MAN/2006

Subject(s)

• CONSUMER SATISFACTION
• TOTAL QUALITY MANAGEMENT

Notes

• Appendix

Bibliography

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 73 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04445/06	(T) - 658.8343 Jay P	-	Unavailable : Removed