Analisa pengaruh e-service quality terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening pada Go-Jek

Author

• Richie, Stanley

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2019

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020719/MAN/2019

Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER LOYALTY

Notes

• Appendix: p. 82-113

. Bibliography: p. 78-81.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 113 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01194/19	(T) MAN 36-0719 A	Library - 8th Floor	Available