Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh kualitas layanan low cost carrier Scoot Airlines terhadap kepuasan penumpang
Author
Saputra, Metta Kurnia
Additional Author(s)
Alim, Vivi Padma
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010319/MAN/2018
Subject(s)
AIRLINES--MANAGEMENT
AIRLINES--MARKETING
CONSUMER SATISFACTION
Notes
Appendix: p. 68-93
. Bibliography: p. 63-67.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 93 p.
Dimension
30 cm.
Other Desc.
ill
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02583/18
(T) MAN 35-319
Library - 8th Floor
Available
Similar Collection
by author or subject
Analisa pengaruh service quality terhadap customer satisfaction Rempah Indonesian Restaurant
Analisa pengaruh faktor-faktor service quality terhadap customer satisfaction di Restoran Mr. Pancake Surabaya
Perancangan sistem customer relationship management di radio Sangkakala Surabaya
Pengaruh service quality terhadap customer satisfaction di Coffee Bean Galaxy Mall Surabaya
Pengaruh service recovery terhadap customer loyalty dengan customer satisfaction sebagai variabel perantara pada restoran di Surabaya
Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya
Analisis pengaruh kualitas layanan terhadap kepuasan konsumen dan word of mouth pada Hotel Surya Inda Batu
Pengaruh marketing mix terhadap customer satisfaction Kafe Lakopi Makassar