Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh brand image terhadap customer loyalty melalui customer satisfaction dan customer lifetime value (studi kasus di SMA swasta Kristen Surabaya)
Author
Lestari, Yuni Astuti Widi
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Magister Manajemen UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Tesis No. 03020119/MM/2016
Subject(s)
BRAND IMAGE
CUSTOMER LOYALTY
EDUCATION-MARKETING
CONSUMER SATISFACTION
EDUCATION-RESEARCH
Notes
Appendix: p. 70-73
. Bibliography: p. 65-69.
Abstract
-
Physical Dimension
Number of Page(s)
xi, 73 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02463/16
(T2) MM 0119
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh store corporate image dan customer satisfaction terhadap store firm performance pada usaha retail boutique di Surabaya
Analisa brand loyalty konsumen tas tangan/handbag merek Louis Vuiton di Surabaya
Analisa pengaruh content marketing terhadap customer loyalty dengan event marketing dan viral marketing sebagai variabel intervening pada radio pas FM Surabaya
Pengaruh kualitas layanan terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel perantara (studi kasus : salon mobil Positive di Surabaya)
Understanding and evaluating educational research
Analisa pengaruh corporate image dan customer satisfaction terhadap store firm performance pada industri ritel khususnya convenience store di Surabaya
Analisa pengaruh celebrity endorsement Lee Min Ho dalam iklan luwak white koffie terhadap brand image dan repurchase intention
Predicting market success