Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh customer attitude dan promotion terhadap customer loyalty melalui perceived value customer pada PT. Go-Jek Indonesia

Author
  • Zemirah, Sang Ayu Putu Joy
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Magister Manajemen UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Tesis No. 03020121/MM/2016
Subject(s)
  • CONSUMERS-RESEARCH
  • CONSUMER BEHAVIOR
  • CUSTOMER LOYALTY
  • CONSUMERS-ATTITUDES
Notes
  • Appendix: p. 80-95
. Bibliography: p. 75-79.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 95 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02607/16(T2) MM 0121Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh kualitas produk dan kualitas layanan terhadap loyalitas konsumen melalui kepuasan konsumen Suzana Corner
Analisis penilaian konsumen pada dampak persaingan tarif terhadap strategi pemasaran melalui penetapan harga di perusahaan penerbangan swasta
Faktor-faktor yang mempengaruhi keputusan konsumen dalam melakukan pembelian makanan ringan secara online
Pengaruh e-service quality terhadap loyalitas pelanggan melalui kepuasan pelanggan pada aplikasi transportasi online Grab
Analisis pengaruh strategi produk terhadap minat beli konsumen di restoran X.O Cuisine Tunjungan Plaza Surabaya
Pengaruh customers relationship management dan coporate social responsibility terhadap customer loyalty dengan competitive advantage dan brand image sebagai variabel intervening di Starbucks Surabaya
Pengaruh customer relationship management (CRM) terhadap customer satisfaction dan customer loyalty pada pelanggan Sushi Tei Surabaya
Analyzing the effectiveness of promotion, including the using of "spaarkaart" towards the customer loyalty in the oriental swan restaurant's take-out counter Soesterberg, the Netherlands