Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis keterkaitan environmental, sensory, interpersonal, procedural, deliverable, informational, financial terhadap kepuasan pelanggan di toko hewan "naf-naf" di Surabaya

Author
  • Tunggal, Sonny
Additional Author(s)
  • Ivony, Daisy
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2002
Language
Indonesian
ISBN
-
Series
Tugas Akhir No. 1633/EM/2002
Subject(s)
  • CONSUMER SATISFACTION
  • MARKETING RESEARCH
  • CONSUMERS-RESEARCH
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
vii, 30 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01122/03(T) 658.834 Tun ALibrary - 8th FloorUnavailable : Removed
2.01123/03(T) 658.834 Tun ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisa pengaruh service recovery terhadap trust, word of mouth, dan consumer loyalty dengan kepuasan konsumen sebagai variabel mediasi pada department store di Surabaya
Customer perspective about the service in fong sheng restaurant
Persepsi konsumen terhadap perumahan Pondok Blimbing Indah di Malang dari aspek demografi dan psikografi
Qualitative consumer and marketing research
Pengaruh store environment yang terdiri dari store planning, store design, merchandising dan visual communication terhadap keputusan membeli produk di carrefour golden city mall, Surabaya
Pengaruh relationship marketing dan brand equity terhadap customer value pada hotel Sheraton di Surabaya
Faktor teknografi dan sikap digunakan sebagai dasar dalam segmentasi konsumen mobil sedan menengah (toyota altis, honda civic, mitsubishi lancer) di Surabaya