Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa perbedaan kepuasan mahasiswa terhadap kualitas pendidikan di Universitas Kristen Petra dan Universitas Ciputra
Author
Umar, Delwin
Additional Author(s)
Herawan, Andreas
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02012263/MAN/2007
Subject(s)
CONSUMER SATISFACTION
CONSUMERS-RESEARCH
MARKETING-MANAGEMENT
Notes
Appendix: p. 68 - 116
Bibliography: p. 66 - 67
Abstract
-
Physical Dimension
Number of Page(s)
xii, 116 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03948/07
(T) - 658.834 Uma A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Manajemen dan strategi pemasaran
Pengaruh persepsi tentang food hygiene dan reference group terhadap minat pembelian mahasiswa manajemen perhotelan pada tempat-tempat makan di sekitar Universitas Kristen Petra
Analisa pengaruh corporate image dan customer satisfaction terhadap store firm performance pada industri ritel khususnya convenience store di Surabaya
Faktor-faktor yang mendorong konsumen Surabaya dalam melakukan pembelian makanan secara online
A survey of Surabaya viewers response toward TV-shopping
Pengaruh customer satisfaction terhadap financial performance melalui customer loyalty dan customer advocacy pada perusahaan berbagai sektor di Indonesia
Cases in marketing management
Pengaruh program e-toll card Mandiri dan efektivitasnya terhadap kepuasan pelanggan e-toll card Mandiri di Surabaya