Analisa kualitas layanan restoran cepat saji kentucky fried chicken surabaya ditinjau dari segi kepuasan dan harapan

Author

• Marianatha, Dian

Additional Author(s)

-

Publisher

Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2005

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02010912/IND/2005

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH

Notes

• Appendix: p. 56 - 144

Bibliography: p. 55

Abstract

-

Physical Dimension

Number of Page(s)

xv, 144 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01582/05	(T) - 658.8342 Mar A	Library - 8th Floor	Available