Analisis pengaruh service quality terhadap customer loyalty dengan customer satisfaction sebagai intervening jasa taksi online Grab Car di Surabaya pada kalangan mahasiswa UK Petra

Author

• Susanto, Eillen Nathania

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2019

Language

Indonesian

ISBN

-

Series

Skripsi No. 31011654/MAN/2019

Subject(s)

• CONSUMER SATISFACTION
• CONSUMER BEHAVIOUR

Notes

• appendix
• Appendix: p. 56-78

. Bibliography: p. 50-55.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 78 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01665/19	(T) MAN 31-1654	Library - 8th Floor	Available