Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh meal experience terhadap electronic word-of-mouth (eWOM) dengan self-congruity dan perceived quality sebagai variabel intervening
Author
Nugroho, Vania Ruthsiani
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Magister Manajemen UK Petra, 2018
Language
Indonesian
ISBN
-
Series
Tesis No. 03020196/MM/2018
Subject(s)
CONSUMER SATISFACTION
WORD-OF-MOUTH ADVERTISING
Notes
Appendix; p.92-114
. Bibliography: p.85-91.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 114 p.
Dimension
30 cm
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02560/18
(T) MM 0196
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh E-WOM terhadap brand image dan purchase intention kosmetik lokal "Makeover" di kota Surabaya
Pengaruh servqual terhadap overall satisfaction pada layanan retail online shopping
Preferensi konsumen dalam memilih maskapai penerbangan rute Surabaya Jakarta
Pengaruh brand experience melalui brand trust dan brand satisfaction terhadap brand loyalty konsumen pada Carl's Jr. Surabaya
Analisis pengaruh kepuasan pelanggan atas customer relationship management terhadap loyalitas pelanggan di Atlas Sports Club Surabaya
Strategic marketing
Analisis pengaruh service quality terhadap customer loyalty dengan customer satisfaction sebagai intervening jasa taksi online Grab Car di Surabaya pada kalangan mahasiswa UK Petra
Analisa perilaku dan kepuasan mahasiswa dalam memanfaatkan fasilitas internet di Universitas Kristen Petra (studi kasus terhadap 390 anggota Petra Net)