Analisis kesesuaian antara harapan dan persepsi pengguna atas kualitas layanan digital theses di perpustakaan Universitas Kristen Petra

Author

• Harisanty, Dessy

Additional Author(s)

-

Publisher

Surabaya: Program Studi Ilmu Informasi dan Perputakaan Fak. Ilmu Sosial dan Politik Universitas Airlangga, 2007

Language

Indonesian

ISBN

-

Series

-

Subject(s)

• ACADEMIC LIBRARIES-SERVICES-RESEARCH
• CONSUMER SATISFACTION
• TOTAL QUALITY SERVICE
• PETRA CHRISTIAN UNIVERSITY--LIBRARIES

Notes

• Appendix : p.

Bibliography

Abstract

-

Physical Dimension

Number of Page(s)

xvi, ... p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00332/11	T 027.7095982 Har A	Library - 8th Floor	Available