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Pengaruh kepuasan konsumen, membership program, trust, perceived quality, dan perceived value terhadap loyalitas konsumen di Starbucks Coffee Surabaya
Author
Novia, Fransiska
Additional Author(s)
Dewi, Elsera
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010602/MAN/2016
Subject(s)
CONSUMER SATISFACTION
RESTAURANTS-MARKETING MANAGEMENT
RESTAURANTS-MANAGEMENT
CUSTOMER LOYALTY
Notes
Appendix: p. 65-98
. Bibliography: p. 61-64.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 98 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03444/16
(T) MAN 33-0602
Library - 8th Floor
Unavailable : Removed
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