Analisa kualitas banquet dari segi kualitas makanan dan minuman, layanan staf banquet dan atmosfer terhadap kepuasan pelanggan pada event di hotel Mercure Grand Mirama Surabaya

Author

• Hartono, Dicky

Additional Author(s)

• Hindarto, Bertina

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2010

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010109/MAN/2010

Subject(s)

• RESTAURANT MANAGEMENT
• CONSUMER SATISFACTION
• HOTEL MANAGEMENT

Notes

• Appendix : p. 76 - 98

Bibliography : p. 73 - 75

Abstract

-

Physical Dimension

Number of Page(s)

xxix, 98 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04134/10	(T) 647.94068823 Har A	-	Unavailable : Removed