Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh brand image dan perceived quality terhadap kepuasan dan loyalitas pelanggan mobil toyota di Surabaya
Author
Salim, Fanny Fibriyanti
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020414/MAN/2014
Subject(s)
CONSUMERS-RESEARCH
BRAND LOYALTY
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 85 - 120
. Bibliography: 81 - 84.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 120 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00868/14
(T) 658.8343 Sal P
-
Unavailable : Removed
Similar Collection
by author or subject
Analisa deskripsi ekuitas merek hotel bintang tiga di Surabaya
Analysis of five servqual dimension through disconfirmation theory approach to establish a level of customer satisfaction at Indrapura restaurant, Netherlands
Pengaruh motif hedonis terhadap loyalitas perilaku di Domicile Kitchen and Lounge Surabaya : kepuasan konsumen sebagai variabel mediasi
Analisa corporate image terhadap customer satisfication dan customer loyalty Maskapai Garuda Indonesia pada masyarakat di Surabaya
Pengaruh e-store image, utilitarian value, dan hedonic value terhadap purchase intention pada e-commerce di Indonesia
Analisa hubungan experiential marketing kepuasan pelanggan dan loyalitas pelanggan Starbucks Coffee di Surabaya Townsquare
Pengaruh komitmen dan kepercayaan terhadap loyatitas konsumen remaja produk Pond's di Surabaya Selatan (studi kasus 384 remaja di Surabaya)
Pengaruh fashion involvement terhadap impulse buying melalui hedonic consumption tendency di Surabaya