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Pengaruh brand image dan perceived quality terhadap kepuasan dan loyalitas pelanggan mobil toyota di Surabaya
Author
Salim, Fanny Fibriyanti
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020414/MAN/2014
Subject(s)
CONSUMERS-RESEARCH
BRAND LOYALTY
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 85 - 120
. Bibliography: 81 - 84.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 120 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00868/14
(T) 658.8343 Sal P
-
Unavailable : Removed
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