Pengaruh customer satisfaction terhadap financial performance melalui customer loyalty dan customer advocacy pada perusahaan berbagai sektor di Indonesia

Author

• Sutjiono, Fanny

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Akuntansi Program Akuntansi Bisnis UK Petra, 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 32010847/AKT/2016

Subject(s)

• CONSUMER SATISFACTION
• FINANCIAL STATEMENTS
• CUSTOMER LOYALTY

Notes

• Appendix: p. 69-79

. Bibliography: p. 65-68.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 79 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03069/16	(T) AKT 0847	Library - 8th Floor	Unavailable : Removed