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Pengukuran kepuasan customer terhadap layanan unit perencanaan fisik kampus

Author
  • Wijono, Edwin Purnomo
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011235/IND/2007
Subject(s)
  • CONSUMER SATISFACTION
  • TOTAL QUALITY SERVICE
  • QUALITY CONTROL
Notes
  • Appendix: p. 88 - 166
Bibliography: p. 67
Abstract
-
Physical Dimension
Number of Page(s)
xv, 166 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04854/07(T) - 658.562 Wij PLibrary - 8th FloorUnavailable : Removed

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