Pengaruh kualitas e-service terhadap loyalitas pelanggan traveloka melalui kepuasan pelanggan sebagai variabel intervening

Author

• Messakh, Hesty Welmy

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 31011172/MAN/2016

Subject(s)

• CONSUMER SATISFACTION
• QUALITY OF SERVICE
• CUSTOMER LOYALTY

Notes

• Appendix: p. 69-73

. Bibliography: p. 67-68.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 73 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00602/16	(T) MAN 31-1172	Library - 8th Floor	Unavailable : Removed