Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis pengaruh experiential marketing dan customer satisfaction terhadap customer loyalty Comedy Kopi di Surabaya

Author
  • Lokito, Sheila Amanda
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020371/MAN/2013
Subject(s)
  • MARKETING-MANAGEMENT
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 86 - 132
. Bibliography: p. 82-85.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 132 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03371/13(T) MAN 36-0371Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Sensifitas respons konsumen terhadap perubahan desain mobil Toyota kijang LGX di Surabaya
Pengaruh financial benefit, social benefit, dan structural ties terhadap loyalitas pengunjung di Excelso Cafe di Surabaya
Analisis kepuasan terhadap Garuda Indonesia Airlines di Surabaya berdasarkan lima dimensi servqual
Analisa kepuasan pelanggan atas kualitas layanan yang diberikan oleh Surabaya Plaza Hotel setelah berganti nama dari Radisson Plaza Suite Hotel di food and beverage service department
Customer satisfaction
Pengaruh brand awareness, brand experience dan word of mouth terhadap puchase decision pada konsumen Baskhara Futsal Arena Surabaya
Analisis kepuasan pemakai jasa wisata selam trerhadap kualitas pelayanan dan fasilitas yang diberikan PT Prodivena Surabaya
Analisa persepsi keadilan penanganan complaint, word of mouth, dan kepuasan terhadap minat pembelian kembali: studi pada cafe di Surabaya