Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisis pengaruh experiential marketing dan customer satisfaction terhadap customer loyalty Comedy Kopi di Surabaya
Author
Lokito, Sheila Amanda
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020371/MAN/2013
Subject(s)
MARKETING-MANAGEMENT
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 86 - 132
. Bibliography: p. 82-85.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 132 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03371/13
(T) MAN 36-0371
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisis pengaruh retail mix terhadap customer loyalty di toko sarana produksi pertanian (studi kasus pada UD. Putra Ulung, Tuban)
Market-based management
Customer satisfaction analysis based on marketing mix in buffet area of Osaka Restaurant Roosendaal, The Netherlands
Pengaruh service quality, perceived value, dan customer satisfaction terhadap customer loyalty pada salon Johnny Andrean di Surabaya
Analisis kepuasan konsumen terminal petikemas Surabaya
Analisa pengaruh e-service quality terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening pada Go-Jek
Pengaruh kepuasan konsumen, membership program, trust, perceived quality, dan perceived value terhadap loyalitas konsumen di Starbucks Coffee Surabaya
Analisa kepuasan dan kepercayaan pelanggan terhadap loyalitas ditinjau dari pengukuran perceived quality dan perceived value