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Pengaruh retail mix terhadap loyalitas konsumen dengan customer satisfaction sebagai variabel intervening di Giordano Ciputra World Surabaya
Author
Irawati, Ciendra
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020426/MAN/2014
Subject(s)
CONSUMERS-RESEARCH
RETAIL TRADE MARKETING
CUSTOMER LOYALTY
CONSUMER SATISFACTION
Notes
Appendix: p. 74 - 104
. Bibliography: p. 71 - 73 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 104 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01104/14
(T) 658.8343 Ira P
-
Unavailable : Removed
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