Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh service quality terhadap satisfaction pelanggan PT. Telkom Tbk.

Author
  • Arliansyah, Diana
Additional Author(s)
  • Sunaryo, Melisa Feliana
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2009
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.36010012/MAN/2009
Subject(s)
  • CONSUMER SATISFACTION
  • MARKETING RESEARCH
Notes
  • Appendix: p. 51 - 149
Bibliography: p. 49 - 50
Abstract
-
Physical Dimension
Number of Page(s)
xii, 149 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00735/09(T) - 658.8342 Arl A-Unavailable : Removed

Similar Collection

by author or subject
Customer satisfaction analysis based on marketing mix in buffet area of Osaka Restaurant Roosendaal, The Netherlands
Analisa perceived authenticity, EWoM dan price sensitivity terhadap repurchase intention pada konsumen generasi Y AIRBNB di Indonesia
Analisis pengaruh consumer relationship proneness terhadap behavioural intentions dengan kepuasan sebagai variabel mediasi pada konsumen coffee house di Surabaya Town Square
Analisa citra sepatu olah raga merk Kasogi dalam menjaga loyalitas konsumen di Surabaya
Analisa pengaruh kualitas layanan terhadap loyalitas pelanggan di Restoran X Surabaya
Pengaruh complaint handling terhadap kepercayaan dan loyalitas melalui kepuasan konsumen Am Hans Design Interior
Riset pemasaran
The Factors which are influencing customer satisfaction in the field of wine consumption in Dynasty Restaurant and De Kelderhof Restaurant and Brasserie