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Analisa pengaruh kualitas layanan terhadap kepuasan pelanggan di The Light Cup Cafe Surabaya Town Square dan The Square Surabaya
Author
Lauw, Jessica
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020362/MAN/2013
Subject(s)
CONSUMERS-RESEARCH
CONSUMER SATISFACTION
Notes
Appendix : p. 71 - 114
. Bibliography : p. 69 - 70 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 114 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01323/13
(T) 658.8343 Lau A
-
Unavailable : Removed
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