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Analisa pengaruh kualitas layanan terhadap kepuasan pelanggan di The Light Cup Cafe Surabaya Town Square dan The Square Surabaya

Author
  • Lauw, Jessica
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020362/MAN/2013
Subject(s)
  • CONSUMERS-RESEARCH
  • CONSUMER SATISFACTION
Notes
  • Appendix : p. 71 - 114
. Bibliography : p. 69 - 70 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 114 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01323/13(T) 658.8343 Lau A-Unavailable : Removed

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