Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh retail mix terhadap customer loyalty melalui customer satisfaction pelanggan Bistro VII Citraland
Author
Tiono, Ricky
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020484/MAN/2015
Subject(s)
CONSUMER LOYALTY
RETAIL TRADE-MANAGEMENT
CONSUMER SATISFACTION
Notes
Appendix: p. 62 - 85
. Bibliography: p. 59 - 61.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 85 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00795/15
(T) MAN 36-0484
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Service, quality and satisfaction
Analisis pengaruh kualitas layanan terhadap kepuasan konsumen dan word of mouth pada Hotel Surya Inda Batu
Analisa pengaruh retail mix (customer service, location, store design and display, merchandise assortment, communication mix, dan price) terhadap tingkat kunjungan di Toko Souvenir Ken N So Surabaya
Pengaruh kualitas produk dan kepercayaan merek terhadap kepuasan pelanggan pada produk sepeda motor merek Honda Beat di Surabaya
Satisfaction
Analisa kepuasan konsumen berdasarkan service quality di catering laventin
Analisa pengaruh kualitas pelayanan tour leader terhadap kepuasan dan loyalitas pelanggan...
Analisis hubungan antara sikap terhadap bukti fisik, karyawan dan proses dengan kualitas keterhubungan, dan perannya dalam menimbulkan niat ulang membeli Grand Ocean International seafood restaurant