Analisa pengaruh reputasi, trust, teknologi informasi, layanan akademik dan persepsi harga terhadap kepuasan mahasiswa dan word of mouth : studi empiris dilakukan di Fakultas Ekonomi Universitas Kristen Petra

Author

• Djatmiko, Bambang Rukmo

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Magister Manajemen UK Petra, 2013

Language

Indonesian

ISBN

-

Series

Tesis No. 03020005/MM/2013

Subject(s)

• CONSUMERS-RESEARCH
• CONSUMER SATISFACTION

Notes

• Appendix: p. 66 - 73

. Bibliography: p. 59 - 65.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 73 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00664/13	(T2) MM 00005	Library - 8th Floor	Unavailable : Removed