Analisa pengaruh customer experience quality terhadap customer satisfaction di hotel bintang 3 Surabaya

Author

• Njoto, Mellisa Oktaviani

Additional Author(s)

• Tjahyadi, Nency Lifia

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010591/MAN/2016

Subject(s)

• CONSUMERS-RESEARCH
• COSTUMER SATISFACTION
• HOTELS-MANAGEMENT

Notes

• Appendix: p. 69-94

. Bibliography: p. 64-68.

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 94 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03442/16	(T) MAN 33-0591	Library - 8th Floor	Unavailable : Removed