Analisa pengaruh servicescape terhadap loyalitas pelanggan dengan kepuasan konsumen sebagai variabel intervening pada Artotel Hotel Surabaya

Author

• Imanto, Marsha Astrellita

Additional Author(s)

• Natasha I., Fellycita Nerrissa

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010577/MAN/2016

Subject(s)

• CUSTOMER LOYALTY
• HOTELS-MARKETING MANAGEMENT
• HOTELS-MANAGEMENT
• HOTELS-CONSUMERS-RESEARCH
• HOTELS-CONSUMER SATISFACTION

Notes

• Appendix: p. 66-104

. Bibliography: p. 61-65.

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 104 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00803/16	(T) MAN 33-0577	Library - 8th Floor	Unavailable : Removed