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Analisis customer value terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening di Rumah Sakit Umum Dr. Soetomo (studi kasus pada perawat instalasi rawat inap)

Author
  • Wijaya, Linda Subekti
Additional Author(s)
  • Kusumahwati, Titik
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02012179/MAN/2006
Subject(s)
  • CUSTOMER LOYALTY
  • CONSUMER SATISFACTION.
Notes
  • Appendi: p. 52 - 74
Bibliography: p. 50 - 51
Abstract
-
Physical Dimension
Number of Page(s)
xv, 74 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.07420/06(T) - 658.8343 Wij ALibrary - 8th FloorUnavailable : Removed

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