Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Predicting market success : new ways to measure customer loyalty and engage consumers with your brand
Author
Passikoff, Robert
Additional Author(s)
-
Publisher
Hoboken, New Jersey: John Wiley & Sons, Inc , 2006
Language
English
ISBN
047004022X
Series
-
Subject(s)
CONSUMER BEHAVIOR
CUSTOMER LOYALTY
MARKETING
Notes
Index: p. 235 - 242
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 242 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01118/07
- 658.8343 Pas P
Library - 7th Floor
Available
Similar Collection
by author or subject
Analisis persepsi, sikap, dan perilaku pelanggan terhadap atribut layanan salon-salon alex's di surabaya
Analisa pengaruh physical environment terhadap minat beli konsumen di kafe-kafe di Surabaya
Pemasaran rumah toko di Surabaya, ditinjau dari sudut lokasi
22 hukum tetap pemasaran
Pengaruh perceived service quality terhadap customer loyalty melalui customer satisfaction dan customer trust pada pelanggan Uberx di Surabaya
Pengaruh store atmosphere terhadap keputusan pembelian pada sanctuary di Surabaya
Managing the customer experience
The marketing imagination