Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh pelayanan pelanggan dan loyalty program etrhadap loyalitas pelanggan Ufo Electronic + Furniture

Author
  • Tjia, Desmond Haryono
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011361/MAN/2017
Subject(s)
  • CUSTOMER LOYALTY
  • STORES, RETAILING
  • RETAIL TRADE-MANAGEMENT
Notes
  • Appendix: p. 72-109
. Bibliography: p. 70-71 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 109 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03066/17(T) MAN 31-1361Library - 8th FloorAvailable

Similar Collection

by author or subject
Pengaruh relationship marketing terhadap loyalitas pelanggan Papaya Supermarket Surabaya
Analisa pengaruh retail mix (product, location, price, promotional mix, customer service, dan store design)terhadap keputusan pembelian konsumen di toko mebel Anugrah Jaya Sidoarjo
Pengaruh Corporate Social Responsibility terhadap customer loyalty melalui price fairness sebagai variabel mediasi pada Mahkota Jaya Tuban
Pengaruh complaint handling terhadap kepercayaan dan loyalitas melalui kepuasan konsumen Am Hans Design Interior
Analisis faktor-faktor yang membentuk loyalitas konsumen di Atlas Sport Club Surabaya
Pengaruh customer relationship management (CRM) terhadap customer satisfaction dan customer loyalty pada pelanggan Sushi Tei Surabaya
Analisa program promosi penjualan terhadap minat beli di matahari department store city of tomorrow Surabaya
Pengaruh kualitas produk dan kualitas layanan terhadap loyalitas konsumen melalui kepuasan konsumen Suzana Corner