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Pengaruh pelayanan pelanggan dan loyalty program etrhadap loyalitas pelanggan Ufo Electronic + Furniture
Author
Tjia, Desmond Haryono
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011361/MAN/2017
Subject(s)
CUSTOMER LOYALTY
STORES, RETAILING
RETAIL TRADE-MANAGEMENT
Notes
Appendix: p. 72-109
. Bibliography: p. 70-71 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 109 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03066/17
(T) MAN 31-1361
Library - 8th Floor
Available
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