Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh kualitas produk dan kualitas layanan terhadap loyalitas konsumen melalui kepuasan konsumen Suzana Corner
Author
Kartika, Nicolas
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011531/MAN/2018
Subject(s)
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 53-80
. Bibliography: p. 50-52.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 80 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00048/19
(T) MAN 31-1531
Library - 8th Floor
Available
Similar Collection
by author or subject
Kepuasan pelanggan aplikasi Dealjava
Pengaruh relationship marketing terhadap loyalitas pelanggan PT Mitra 10 Surabaya
Peranan kualitas layanan terhadap loyalitas pelanggan di Rumah Makan Kebon Kelapa I Surabaya
Atribut pelayanan dan atribut pembelian yang diperhatikan konsumen di UD Ramayana Motor serta pengaruhnya terhadap loyalitas konsumen
Analisa pengaruh logistical support, technological, characteristic, information characteristic, homepage presentation dan product characteristic terhadap kepuasan pelanggan toko online fastncheap
Analysis of five servqual dimension through disconfirmation theory approach to establish a level of customer satisfaction at Indrapura restaurant, Netherlands
Pengukuran kinerja Pusat Komputer Universitas Kristen Petra
Pengaruh customer perceived value terhadap customer satisfaction PT,. XYZ