Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh kualitas website terhadap kepercayaan pelanggan dalam menentukan minat pembelian ulang pada Traveloka

Author
  • Felicia, Jennifer
Additional Author(s)
  • Oktavia, Monica
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010757/MAN/2018
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 77-109
. Bibliography: p. 72-76.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 109 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03488/18(T) MAN 33-0757Library - 8th FloorAvailable

Similar Collection

by author or subject
Customer satisfaction analysis based on marketing mix in buffet area of Osaka Restaurant Roosendaal, The Netherlands
Pengaruh shopping attributes terhadap positive word of mouth melalui customer satisfaction pada wisatawan domestik yang berbelanja di tunjungan plaza Surabaya
Analisa kepuasan konsumen terhadap pelayanan karyawan/sdm BPW "x" di Surabaya
Pengaruh time management dan leisure satisfaction terhadap reaksi stres dengan stres akademik sebagai variabel intervening mahasiswa manajemen perhotelan Universitas Kristen Petra
Pengaruh hedonic value terhadap behavioral intention dengan customer satisfaction sebagai variabel intervening
Complain topedia - the art of complaint handling
Analisis kepuasan terhadap Garuda Indonesia Airlines di Surabaya berdasarkan lima dimensi servqual
Pengaruh brand image dan perceived quality terhadap kepuasan dan loyalitas pelanggan mobil toyota di Surabaya