Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service first : exceeding customer expectations disc 6

Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2005
Language
English
ISBN
-
Series
-
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04346/07DVD 658.812 Ser-VI-Unavailable : Lost

Similar Collection

by author or subject
Kajian semiotik ornamen interior pada lamin dayak kenyah (studi kasus interior lamin di desa budaya pampang)
Advances in health and environment safety
What's the story
Metode penelitian evaluasi (pendekatan kuantitatif, kualitatif, dan kombinasi)
Analisis kepuasan business travelers terhadap kualitas layanan hotel bintang empat di Surabaya
Analisis perilaku pelanggan melalui customer perceived quality, brand image, dan customer satisfaction di Surabaya Plaza hotel yang menerapkan green program
Pengaruh kepuasan pelanggan terhadap kinerja keuangan perusahaan terbuka sektor perbankan
Analisa program relationship marketing terhadap loyalitas pelanggan pada matahari department store plasa Surabaya