Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Upaya peningkatan kualitas layanan di Rumah Sakit Bhayangkara Surabaya

Author
  • Pattipeilohy, Selviana Fanny
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011203/IND/2007
Subject(s)
  • TOTAL QUALITY SERVICE
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 107 - 242
Bibliography: p. 106
Abstract
-
Physical Dimension
Number of Page(s)
xv, 242 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04847/07(T) - 658.8342 Pat ULibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisis pengaruh store layout, interior display dan human variabel terhadap kepuasan pelanggan pada Sogo department store di Surabaya
Analisa kepuasan konsumen ditinjau dari kualitas layanan yang diberikan Ciputra Waterpark
Pengaruh kualitas layanan E-Commerce terhadap kepuasan dan loyalitas pelanggan CMA CGM cabang Surabaya
Service quality gap in Golden River Restaurant after The Netherland's Horeca Smoking Ban:comparison between smoker and non smoker customer
Customer satisfaction
Pengaruh kepuasan terhadap word of mouth, share of purchases dan competitive resistance dengan loyalitas pelanggan sebagai variabel intervening pada jasa ritel hypermarket carrefour Surabaya
Laporan service quality restoran Sakae Sushi di Plaza Tunjungan IV Surabaya
Mengevaluasi dan mengukur jasa terhadap kepuasan konsumen dan penanganan pengaduan di era globalisasi