Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Upaya peningkatan kualitas layanan di Rumah Sakit Bhayangkara Surabaya
Author
Pattipeilohy, Selviana Fanny
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011203/IND/2007
Subject(s)
TOTAL QUALITY SERVICE
CONSUMER SATISFACTION
Notes
Appendix: p. 107 - 242
Bibliography: p. 106
Abstract
-
Physical Dimension
Number of Page(s)
xv, 242 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04847/07
(T) - 658.8342 Pat U
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh utilitarian value dan hedonic value terhadap customer loyalty melalui customer satisfaction pada brand damn i love Indonesia
Indonesian customer satisfaction
Penilaian kepuasan pelanggan terhadap fasilitas jasa operator PT Telkomsel dan PT Satelindo di Surabaya
Analisa kinerja dinas kependudukan dan catatan sipil menurut masyarakat Surabaya
Analisa pengaruh experiential marketing dan customer satisfaction terhadap repurchase intention konsumen Ron's Laboratory Ciputra World Surabaya
Satisfaction
Service first
The study of the relationship between service quality to customer satisfaction as Jayanata Beauty Clinic Centre Surabaya